Your order will be delivered by APC or Royal Mail any time between 9am and 6pm on the day you have specified, unfortunately delivery is not guaranteed for any particular time during the day. It is therefore essential that, when ordering you provide instructions for the courier company should you happen to be out when your goods are delivered. This could be an alternative house number, or in a safe place on your property such as in your garage or porch. When ordering you could specify an alternative delivery address such as your workplace, holiday home or to a friend or neighbour if that proves to be more convenient. Please let us know as soon as possible if your order has not arrived within the time frame.

If you need your delivery in a hurry, please see below for the earliest delivery date available from the point when you place your order.

Please note that delivery dates may be affected by public or Bank holidays, If any doubt contact customer services on 0845 331 2516 or e-mail info@dukeshillham.co.uk to check before placing your order.

Standard Carriage Charges are as follows:

Orders over £50 to UK Mainland addresses are FREE.

Orders under £50 to UK Mainland addresses are £10.

Delivery to UK Islands (N.Ireland, Scottish
Islands, Isle of Man, Scilly & Channel Islands) £25.00

If your order is for a special occasion, please order in plenty of time and arrange delivery at least 24 hours before required. It is far better that it sits for a day or two in your fridge than we all have a last minute panic.

We can deliver your order on any day that suits you from Tuesday to Friday inclusive. Unfortunately we do not deliver at weekends or on Mondays.

All our products are sent to you fresh and securely packed by next working day delivery, except those parcels going to more remote destinations which may take a little longer. If in any doubt please speak to the customer services team on 0845 331 2516.

Please note, next-day delivery to remote addresses on the UK mainland and UK Islands may not be possible. If next-day delivery is vital, please order before 11am and phone us to check.